At chat.simonlevy.mx, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our services.
1. Data We Collect
• Personal Data: When you interact with the chatbot, we may collect personal information such as your name, email address, and any information you voluntarily provide during interactions. • Usage Data: We collect information about your interactions with the chatbot, such as timestamps of conversations and types of questions asked. This data helps us improve the service.
2. Use of Data
• Service Improvement: The data we collect is used to improve and personalize your experience with the chatbot. We analyze conversation data to enhance the chatbot’s responses. • Legal Requirements: We may use your personal data to comply with legal obligations or protect our legal interests.
3. Data Sharing
• Third Parties: We do not sell, rent, or share your personal data with third parties. Your data is stored securely and used exclusively for the purposes outlined in this policy. • Service Providers: We may share data with trusted service providers who help us operate and maintain the chatbot. These providers are bound by strict data protection obligations and are GDPR-compliant.
4. Data Security
• GDPR Compliance: We comply with all GDPR requirements. Your data is processed based on your consent, and you have the right to access, modify, or delete your data at any time. • Data Retention: We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy. Once data is no longer required, it will be securely deleted.
5. Your Rights
• Right to Access: You have the right to request a copy of the personal data we hold about you. • Right to Deletion: You may request the deletion of your personal data at any time. • Right to Withdraw Consent: You may withdraw your consent for data processing at any time by contacting us.
6. Cookies
• Cookies Usage: Our website may use cookies to improve the user experience. You may control the use of cookies in your browser settings.